Now Hiring - Call Center Sales Representative in Bingham Farms, MI
Call Center Sales Representative in Bingham Farms, MI
Infinity values Energy, Excellence, and Execution but our company culture is so much more! We have a casual dress code; a fun break room and we sponsor activities and events that connect employees with each other and give back to our local communities.
Why Work for Infinity?
- We offer a blend of competitive hourly base pay + commission
- We offer paid time off for vacation, personal and sick days; along with 7 paid holidays
- Retirement 401(k) + match after 6-months of employment. 100% vested immediately
- Partnered with best-in-class Blue Cross Blue Shield Health Benefits; eligible for full time employees
- Professional development and career pathing opportunities available – we promote from within
- Our award-winning training program starts day 1 and will be there to support you as you grow
- We have a strong 10X culture that we certify all team members on
The Role:
Infinity has partnered with a leading home warranty provider and is seeking highly motivated and driven individuals to join this growing program. Candidates who have a background in B2C sales and are driven by providing an excellent customer experience can step into this role and make an immediate impact.
Responsibilities:
- Responsible for outbound calls using a provided lead list in office
- Identify coverages, eligible coverages and upsell the customer to additional products
- Accurately disclose terms and conditions to ensure customer comprehension
- Effectively execute required call strategy, with active listening and excellent customer service skills, to maximize conversion opportunities
- Utilize strong communication skills, including clear enunciation
- Willingness to accept constructive feedback and make necessary improvement
- Meet and exceed all program KPIs
- Reliable attendance
Ideal Qualifications:
- 1 year of contact center experience preferred
- 2 years or more of sales experience preferred
- Ability to maintain broad knowledge of client products and services
- Comfortability in using multiple technology systems, effectively
- Think quick and rebuttal objections
- Passion for delivering exceptional customer experiences, by executing with energy and excellence
- Ability to project a positive and professional attitude towards all customers
- Ability to adapt and work in a fast-paced team environment
[please apply online] Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
Ability to commute/relocate:
- Bingham Farms, MI 48025: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you comfortable working M-Th 11:30AM - 8:00 PM EDT and Friday 9:30 AM - 6:00 PM EDT?
- How many years of telephone sales experience do you have?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Infinity
51 to 200 Employees
1996
Advertising & Public Relations
Media & Communication
www.infinitydelivers.com
$25 to $100 million (USD)
9 Yes (amount not posted)
Infinity
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Infinity
9 Yes (amount not posted)